Frequently Asked Questions

Contact

Enrollment Information

Academic HealthPlans
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (800) 451-0287
Medical Provider
1 (844) 684-225
EyeMed Customer Service
1 (800) 581-0368
24/7 Nurseline

BAM Internet Help Desk

The Internet Help Desk is available 24 hours a day, 7 days a week
1 (888) 706-0583
If you have any questions about your BCBSTX account, please call the Internet Help Desk

VSP Vision

This service is not administered by Academic HealthPlans

Telehealth Solution

AcademicLiveCare

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected